www.mobipocket.com

Welcome to the Mobipocket support center.

email support now available! Click here to contact us.

Do you have a question ?
- Find the answer in the FAQ or in one of the following forums.

You still haven't found the answer?
- Write us an email: support is available through the "contact us" link above (in English or in French please).
- If you want to ask the community, please post your request in the appropriate forum (not in the FAQ forums: they are locked).

Remember this is a public forum !
- Don't post personal informations! (no credit card number, password,...)

This forum is moderated for abuse but our support personnel will only answer email questions.
If you want to reach us, please use the email support link above.

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The time now is Sat Jul 04, 2009 8:13 am
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FAQ (Frequently Asked Questions)

	Topics	Posts	Last Post
Getting started with Mobipocket New to Mobipocket.com ? Find here how all you need to know to start reading ebooks.	6	6	Wed May 10, 2006 7:28 am mobi_guillaume
User Account, Purchase & Online Payment All answers about common user account issues.	16	18	Mon Apr 14, 2008 8:48 am mobi_cs1
Device specific issues Find all answer about specific issues with your favorite device.	11	13	Thu Mar 13, 2008 9:22 am mobi_cs1
eBook installation, activation and PID Cannot read the eBook you have just purchased? Have the 'Wrong PID' message. All the information you need to solve your problem is here.	17	26	Wed Jun 11, 2008 3:50 am mobi_cs1
eBook creation and eBookBase All the answers about how to create eBooks for the Mobipocket reader. FAQ of the Mobipocket Creator software.	9	9	Wed Sep 05, 2007 6:45 am mobi_emile
eNews common issues with eNews download and creation.	11	12	Mon Jun 02, 2008 5:31 am mobi_cs1
Software registration How to register your Mobipocket software (Creator).	3	4	Tue Jun 17, 2008 9:43 am mobi_cs1

Customer service

Forum		Topics	Posts	Last Post
	Payment/Purchase issues Post here if you have an issue with the payment. DO NOT POST PERSONAL INFORMATION such as credit card number or password. We will contact you by private messaging if we need such details to solve your problem.	4827	16859	Fri Jul 03, 2009 8:12 pm Gabbs

Software support

	Topics	Posts	Last Post
Mobipocket Desktop Reader 6 Mobipocket Desktop Reader 6 program forum.	1900	8470	Sat Jul 04, 2009 4:08 am Dziadyk
Windows Mobile Reader Discussion about the problems/bugs of the Windows Mobile Reader (Pocket-PC, MS-Smartphone,...).	1088	4997	Fri Jul 03, 2009 6:30 am jtrotel176
PalmOS Reader Discussion about the problems/bugs of the PalmOS Reader.	971	4111	Thu Jul 02, 2009 9:24 am danabiz
Symbian Reader (Nokia, Sony Ericsson...) Discussion about the problems/bugs of the Symbian Reader (Nokia, Sony Ericsson...).	544	2567	Fri Jun 26, 2009 6:12 am NEMOURS77
Java Reader: Blackberry, Cybook (Bookeen), iLiad (iRex) Discussion about the problems/bugs of the Java Reader (On the Blackberry, the Cybook, or the iLiad).	739	3491	Tue Jun 30, 2009 6:03 pm bakerma3
Mobipocket Creator & mobigen (prcgen) Discussion about the problems/bugs of the Mobipocket Creator and mobigen (formerly prcgen).	797	3671	Wed Jul 01, 2009 5:51 am russutil

Beta programs

Forum		Topics	Posts	Last Post
	Mobipocket Reader for Java phones - Alpha Post here your feedbacks about the alpha version of the Mobipocket Reader for java phones.	173	698	Fri Jul 03, 2009 12:15 pm K23
	Mobipocket Reader for BlackBerry - Beta Post here your feedbacks about the Beta version of the Mobipocket Reader for BlackBerry.	136	677	Sat Jul 04, 2009 2:01 am james1759

Free discussions

Forum		Topics	Posts	Last Post
	Suggestions Feel free to post suggestions about Mobipocket.com	600	2955	Sat Jul 04, 2009 7:02 am krischik
	Readers' corner Feel free to discuss about ebooks: this place is a free forum for all eBooks related topic that do not fit elsewhere.	624	2283	Fri Jul 03, 2009 11:17 pm krischik

eBookbase Publisher and Retailer Partners

Forum		Topics	Posts	Last Post
	eBookbase Publisher or Retailer account questions Post your question here if you are an eBookbase Publisher or Retailer. Note that you have to log on with your Mobipocket user account (and not your eBookbase publisher account)	1921	7227	Sat Jul 04, 2009 6:46 am pandoraproject4

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