www.mobipocket.com

Welcome to the Mobipocket support center.

email support now available! Click here to contact us.

Do you have a question ?
- Find the answer in the FAQ or in one of the following forums.

You still haven't found the answer?
- Write us an email: support is available through the "contact us" link above (in English or in French please).
- If you want to ask the community, please post your request in the appropriate forum (not in the FAQ forums: they are locked).

Remember this is a public forum !
- Don't post personal informations! (no credit card number, password,...)

This forum is moderated for abuse but our support personnel will only answer email questions.
If you want to reach us, please use the email support link above.

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The time now is Sat Mar 13, 2010 3:04 pm
All times are GMT - 5 Hours

FAQ (Frequently Asked Questions)

	Topics	Posts	Last Post
Getting started with Mobipocket New to Mobipocket.com ? Find here how all you need to know to start reading ebooks.	6	6	Wed May 10, 2006 7:28 am mobi_guillaume
User Account, Purchase & Online Payment All answers about common user account issues.	16	18	Mon Apr 14, 2008 8:48 am mobi_cs1
Device specific issues Find all answer about specific issues with your favorite device.	11	13	Thu Mar 13, 2008 9:22 am mobi_cs1
eBook installation, activation and PID Cannot read the eBook you have just purchased? Have the 'Wrong PID' message. All the information you need to solve your problem is here.	17	26	Wed Jun 11, 2008 3:50 am mobi_cs1
eBook creation and eBookBase All the answers about how to create eBooks for the Mobipocket reader. FAQ of the Mobipocket Creator software.	9	9	Wed Sep 05, 2007 6:45 am mobi_emile
eNews common issues with eNews download and creation.	11	12	Mon Jun 02, 2008 5:31 am mobi_cs1
Software registration How to register your Mobipocket software (Creator).	3	4	Tue Jun 17, 2008 9:43 am mobi_cs1

Customer service

Forum		Topics	Posts	Last Post
	Payment/Purchase issues Post here if you have an issue with the payment. DO NOT POST PERSONAL INFORMATION such as credit card number or password. We will contact you by private messaging if we need such details to solve your problem.	5059	17365	Sat Mar 13, 2010 5:24 am PHONESCHOP

Software support

	Topics	Posts	Last Post
Mobipocket Desktop Reader 6 Mobipocket Desktop Reader 6 program forum.	1999	8663	Sat Mar 13, 2010 8:31 am davemillard\|at]iinet.net.au
Windows Mobile Reader Discussion about the problems/bugs of the Windows Mobile Reader (Pocket-PC, MS-Smartphone,...).	1159	5145	Fri Mar 12, 2010 9:39 pm nikhilbendre
PalmOS Reader Discussion about the problems/bugs of the PalmOS Reader.	999	4187	Fri Mar 12, 2010 6:37 pm caffeined
Symbian Reader (Nokia, Sony Ericsson...) Discussion about the problems/bugs of the Symbian Reader (Nokia, Sony Ericsson...).	590	2686	Sat Mar 13, 2010 4:07 am taixyz1991
Java Reader: Blackberry, Cybook (Bookeen), iLiad (iRex) Discussion about the problems/bugs of the Java Reader (On the Blackberry, the Cybook, or the iLiad).	769	3563	Wed Mar 10, 2010 6:17 pm idlbk
Mobipocket Creator & mobigen (prcgen) Discussion about the problems/bugs of the Mobipocket Creator and mobigen (formerly prcgen).	857	3816	Wed Mar 10, 2010 5:31 am Skying

Beta programs

Forum		Topics	Posts	Last Post
	Mobipocket Reader for Java phones - Alpha Post here your feedbacks about the alpha version of the Mobipocket Reader for java phones.	235	900	Sat Mar 13, 2010 5:36 am PHONESCHOP
	Mobipocket Reader for BlackBerry - Beta Post here your feedbacks about the Beta version of the Mobipocket Reader for BlackBerry.	189	813	Mon Mar 08, 2010 10:12 pm d.goebel\|at]charter.net

Free discussions

Forum		Topics	Posts	Last Post
	Suggestions Feel free to post suggestions about Mobipocket.com	669	3221	Thu Mar 11, 2010 10:42 am sai21
	Readers' corner Feel free to discuss about ebooks: this place is a free forum for all eBooks related topic that do not fit elsewhere.	638	2403	Mon Mar 08, 2010 11:32 pm Densford

eBookbase Publisher and Retailer Partners

Forum		Topics	Posts	Last Post
	eBookbase Publisher or Retailer account questions Post your question here if you are an eBookbase Publisher or Retailer. Note that you have to log on with your Mobipocket user account (and not your eBookbase publisher account)	2082	7555	Thu Mar 11, 2010 7:09 pm aubrey458

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