www.mobipocket.com

Welcome to the Mobipocket support center.

email support now available! Click here to contact us.

Do you have a question ?
- Find the answer in the FAQ or in one of the following forums.

You still haven't found the answer?
- Write us an email: support is available through the "contact us" link above (in English or in French please).
- If you want to ask the community, please post your request in the appropriate forum (not in the FAQ forums: they are locked).

Remember this is a public forum !
- Don't post personal informations! (no credit card number, password,...)

This forum is moderated for abuse but our support personnel will only answer email questions.
If you want to reach us, please use the email support link above.

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The time now is Sat Nov 07, 2009 10:39 am
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FAQ (Frequently Asked Questions)

	Topics	Posts	Last Post
Getting started with Mobipocket New to Mobipocket.com ? Find here how all you need to know to start reading ebooks.	6	6	Wed May 10, 2006 7:28 am mobi_guillaume
User Account, Purchase & Online Payment All answers about common user account issues.	16	18	Mon Apr 14, 2008 8:48 am mobi_cs1
Device specific issues Find all answer about specific issues with your favorite device.	11	13	Thu Mar 13, 2008 9:22 am mobi_cs1
eBook installation, activation and PID Cannot read the eBook you have just purchased? Have the 'Wrong PID' message. All the information you need to solve your problem is here.	17	26	Wed Jun 11, 2008 3:50 am mobi_cs1
eBook creation and eBookBase All the answers about how to create eBooks for the Mobipocket reader. FAQ of the Mobipocket Creator software.	9	9	Wed Sep 05, 2007 6:45 am mobi_emile
eNews common issues with eNews download and creation.	11	12	Mon Jun 02, 2008 5:31 am mobi_cs1
Software registration How to register your Mobipocket software (Creator).	3	4	Tue Jun 17, 2008 9:43 am mobi_cs1

Customer service

Forum		Topics	Posts	Last Post
	Payment/Purchase issues Post here if you have an issue with the payment. DO NOT POST PERSONAL INFORMATION such as credit card number or password. We will contact you by private messaging if we need such details to solve your problem.	4929	17137	Fri Nov 06, 2009 5:40 pm markalix

Software support

	Topics	Posts	Last Post
Mobipocket Desktop Reader 6 Mobipocket Desktop Reader 6 program forum.	1943	8557	Sat Nov 07, 2009 4:31 am stemplowski
Windows Mobile Reader Discussion about the problems/bugs of the Windows Mobile Reader (Pocket-PC, MS-Smartphone,...).	1121	5072	Fri Nov 06, 2009 4:39 pm bassleo
PalmOS Reader Discussion about the problems/bugs of the PalmOS Reader.	984	4150	Thu Nov 05, 2009 3:04 pm WQuilter
Symbian Reader (Nokia, Sony Ericsson...) Discussion about the problems/bugs of the Symbian Reader (Nokia, Sony Ericsson...).	565	2618	Fri Nov 06, 2009 6:01 am pageidea
Java Reader: Blackberry, Cybook (Bookeen), iLiad (iRex) Discussion about the problems/bugs of the Java Reader (On the Blackberry, the Cybook, or the iLiad).	750	3527	Mon Nov 02, 2009 10:20 am tdhlm
Mobipocket Creator & mobigen (prcgen) Discussion about the problems/bugs of the Mobipocket Creator and mobigen (formerly prcgen).	839	3782	Sat Nov 07, 2009 6:52 am barryglick

Beta programs

Forum		Topics	Posts	Last Post
	Mobipocket Reader for Java phones - Alpha Post here your feedbacks about the alpha version of the Mobipocket Reader for java phones.	206	801	Wed Nov 04, 2009 12:18 am allan101
	Mobipocket Reader for BlackBerry - Beta Post here your feedbacks about the Beta version of the Mobipocket Reader for BlackBerry.	164	760	Wed Nov 04, 2009 8:35 am thndrkat

Free discussions

Forum		Topics	Posts	Last Post
	Suggestions Feel free to post suggestions about Mobipocket.com	634	3128	Mon Nov 02, 2009 2:15 am rachalmers
	Readers' corner Feel free to discuss about ebooks: this place is a free forum for all eBooks related topic that do not fit elsewhere.	633	2348	Tue Nov 03, 2009 2:40 pm muratthink

eBookbase Publisher and Retailer Partners

Forum		Topics	Posts	Last Post
	eBookbase Publisher or Retailer account questions Post your question here if you are an eBookbase Publisher or Retailer. Note that you have to log on with your Mobipocket user account (and not your eBookbase publisher account)	2035	7482	Tue Nov 03, 2009 7:33 pm neveraredlight

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