www.mobipocket.com

Welcome to the Mobipocket support center.

email support now available! Click here to contact us.

Do you have a question ?
- Find the answer in the FAQ or in one of the following forums.

You still haven't found the answer?
- Write us an email: support is available through the "contact us" link above (in English or in French please).
- If you want to ask the community, please post your request in the appropriate forum (not in the FAQ forums: they are locked).

Remember this is a public forum !
- Don't post personal informations! (no credit card number, password,...)

This forum is moderated for abuse but our support personnel will only answer email questions.
If you want to reach us, please use the email support link above.

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The time now is Tue Feb 09, 2010 1:15 pm
All times are GMT - 5 Hours

FAQ (Frequently Asked Questions)

	Topics	Posts	Last Post
Getting started with Mobipocket New to Mobipocket.com ? Find here how all you need to know to start reading ebooks.	6	6	Wed May 10, 2006 7:28 am mobi_guillaume
User Account, Purchase & Online Payment All answers about common user account issues.	16	18	Mon Apr 14, 2008 8:48 am mobi_cs1
Device specific issues Find all answer about specific issues with your favorite device.	11	13	Thu Mar 13, 2008 9:22 am mobi_cs1
eBook installation, activation and PID Cannot read the eBook you have just purchased? Have the 'Wrong PID' message. All the information you need to solve your problem is here.	17	26	Wed Jun 11, 2008 3:50 am mobi_cs1
eBook creation and eBookBase All the answers about how to create eBooks for the Mobipocket reader. FAQ of the Mobipocket Creator software.	9	9	Wed Sep 05, 2007 6:45 am mobi_emile
eNews common issues with eNews download and creation.	11	12	Mon Jun 02, 2008 5:31 am mobi_cs1
Software registration How to register your Mobipocket software (Creator).	3	4	Tue Jun 17, 2008 9:43 am mobi_cs1

Customer service

Forum		Topics	Posts	Last Post
	Payment/Purchase issues Post here if you have an issue with the payment. DO NOT POST PERSONAL INFORMATION such as credit card number or password. We will contact you by private messaging if we need such details to solve your problem.	5028	17320	Tue Feb 09, 2010 12:34 pm krischik

Software support

	Topics	Posts	Last Post
Mobipocket Desktop Reader 6 Mobipocket Desktop Reader 6 program forum.	1978	8629	Tue Feb 09, 2010 4:45 am wallace089
Windows Mobile Reader Discussion about the problems/bugs of the Windows Mobile Reader (Pocket-PC, MS-Smartphone,...).	1144	5121	Mon Feb 08, 2010 11:07 am thangbom
PalmOS Reader Discussion about the problems/bugs of the PalmOS Reader.	996	4178	Mon Feb 08, 2010 2:57 pm kr-UA
Symbian Reader (Nokia, Sony Ericsson...) Discussion about the problems/bugs of the Symbian Reader (Nokia, Sony Ericsson...).	582	2665	Tue Feb 09, 2010 12:29 pm krischik
Java Reader: Blackberry, Cybook (Bookeen), iLiad (iRex) Discussion about the problems/bugs of the Java Reader (On the Blackberry, the Cybook, or the iLiad).	761	3546	Thu Feb 04, 2010 5:21 pm spthomas
Mobipocket Creator & mobigen (prcgen) Discussion about the problems/bugs of the Mobipocket Creator and mobigen (formerly prcgen).	853	3808	Tue Feb 09, 2010 7:56 am kcarson97404

Beta programs

Forum		Topics	Posts	Last Post
	Mobipocket Reader for Java phones - Alpha Post here your feedbacks about the alpha version of the Mobipocket Reader for java phones.	223	877	Tue Feb 09, 2010 1:14 pm ironrod60
	Mobipocket Reader for BlackBerry - Beta Post here your feedbacks about the Beta version of the Mobipocket Reader for BlackBerry.	184	801	Sun Feb 07, 2010 6:02 am eilerc58

Free discussions

Forum		Topics	Posts	Last Post
	Suggestions Feel free to post suggestions about Mobipocket.com	658	3199	Mon Feb 08, 2010 1:55 am doc1403
	Readers' corner Feel free to discuss about ebooks: this place is a free forum for all eBooks related topic that do not fit elsewhere.	636	2385	Thu Feb 04, 2010 7:52 pm dreamwing1986

eBookbase Publisher and Retailer Partners

Forum		Topics	Posts	Last Post
	eBookbase Publisher or Retailer account questions Post your question here if you are an eBookbase Publisher or Retailer. Note that you have to log on with your Mobipocket user account (and not your eBookbase publisher account)	2067	7538	Tue Feb 09, 2010 12:37 pm lanark78

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